lol. My sanity is in much better shape than it was when I first realized there was a problem. Back then, it was a race between me and J to pick up the voice mails. If I got there first, I called people back. If she got there first, she deleted messages. It was crazy. My talking directly to her really helped. She didn't want to do call backs. I was willing to do them. Win win. I'll ponder how to select a team member to kick off the training and get J (and me) off the hook. That's a great idea.