Be aware of STOLEN check FRUAD and bank is NOT helpful! DP had a credit balance of $500 from Capital One credit card, he asked for refund check on 5/7, check was stolen on 5/24, someone forged his signature badly and deposited check; Capital One such *******, only provided a very bad image of front & back of check image, endorsement so blurry that can't even read the endorsement bank or acct #, the morons at Capital One said they won't issue a replacement check and it is not their responsibility to verify signature!!!! (((( Their fraud investigation department won't do any more work than providing this bad image of endorsed check, they told us that we'll have to report to police find the thief by ourselves and ask for reimbursement!!! What kind of fraud investigation department is this??? So negligent and totally unhelpful !!! They don't even care customers out of pocket for $500 because victim of fraud The funniest thing was he called a few times on 5/25 and 5/26 asking why refund check hasn't arrive, he felt something wrong, normally does not take so long for check to arrive; irresponsible customer service reps kept telling "just wait for another 5 to 10 days, it is on your way", if on 5/25 or 5/26 when he called, they had spent the time to check into it, they would had already discovered someone other than him already cashed check!! In fact, Capital One didn't start fraud investigation until 6/11 although check was stolen 5/24, delayed 19 days!!! now end of investigation, they said they won't issue a replacement check and we'll have to find thief ourselves based on the bad image of endorsed check they provided. What else would be done other than police report? I'm not confident with police either. I had shopping bag stolen from car, they did nothing to help, friend's car got towed, NYPD couldn't even locate the location of his car, was me found location of towed car by searching place # Now this really concerns me since now post office can easily deliver mail to the wrong address, and unauthorized person can open mail and if sees check, could deposit to their bank account! Actually 9 out of 10 times when you deposit check, bank clerks don't even see if the name on check matches with name on bank account. Or thieves can just set up fake account with similar names and steal checks. Really concerns me what if I sell my dress and customer send me a large check and check got stolen? Once check deposited (even unauthorized endorsement), still the legit payee has no claim once stolen check was cashed???? Maybe in the future I'd rather deal with huge paypal fee and take only take payment thru paypal??? I don't trust post office or bank now. What are your suggestions when you can't avoid the situation of receive a check by mail?